Payment Policy

Verification Book
Website: www.verificationbook.com
Email: [email protected]
Last Updated: May 25th, 2025

This Payment Policy outlines our terms regarding fees, payments, and related processes for our document verification services.

1. Payment Requirement

All services must be paid in full before the verification process begins. We do not initiate any document processing without successful payment.

2. Accepted Payment Methods

• Major credit/debit cards (via Stripe)
• Interac e-Transfer (Canada)
• Certified cheque (for institutions and bulk users)

All transactions are processed via secure, encrypted platforms. We do not store full card numbers or CVV codes.

3. Membership Fees

Type	Price (CAD)	Benefits
Voting Member	$120/year	Voting rights, “MVerifi(CA)” designation
Non-Voting Member	$100/year	Access to tools, “Partner of Verifi” logo
Organization	$200+/year	Bulk verification discounts, tools, “Partner of Verifi” logo

Note: Membership fees are non-refundable unless services are undelivered due to a system error.

4. Verification Service Fees

Service Type	Price/Document	Processing Time	Notes
Standard Verification	$30	Up to 14 business days	-
Urgent Verification	$42	Within 5 business days	Includes 40% rush fee
Bulk Discount	10% off	Varies	10+ documents (organizations only)

5. Waivers and Financial Assistance

• Low-Income Waiver: Reduced fees with valid proof (e.g., refugee status, tax notice)
• Pro Bono Services: Up to 10 free documents/year for registered charities

To apply, contact: [email protected]

6. No Refund Policy

All payments are final and non-refundable, including but not limited to:

• Submissions of unverifiable or forged documents
• Delays caused by third-party institutions or boards
• User errors (e.g., incorrect or incomplete submissions)

Please review all documents before submitting payment.

7. Price Changes

Pricing is subject to change without prior notice. However, once a payment is made, the rate is locked in.

8. Invoicing and Receipts

Customers receive electronic invoices or receipts upon successful payment. Please retain for your records.

9. Disputes and Transparency

• Submit complaints or disputes in writing within 14 days of service delivery.
• Annual financial reports are available upon request.

10. Contact Us

Email: [email protected]
Website: www.verificationbook.com

🔐 For details on how we handle payment data, see our Privacy Policy.