Privacy Policy

Verification Book
Website: www.verificationbook.com
Email: [email protected]
Last Updated: May 25th, 2025

At Verification Book, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the GDPR, PIPEDA, and other applicable laws.

By using our website or services, you consent to the practices described in this policy.

1. Who We Are

Verification Book is a document verification platform headquartered in Canada, offering secure verification services for individuals and institutions.
Website: www.verificationbook.com
Email: [email protected]
Legal Entity: PO Box 46600 Toronto, ON, M1T 3V8 Canada
DPO (EU Inquiries): [email protected]

2. What Personal Data We Collect

• Full Name
• Email Address
• Phone Number
• Country and Institution Name
• Uploaded Documents
• Identification Documents
• IP Address, Browser Type, Device Metadata
• Payment Information (via Stripe)
• Transaction metadata (e.g., amount, status, date – no card details stored)
• Messages via contact forms, email, or support chat
• Cookies and usage behavior

3. Legal Basis for Processing

• Consent
• Contract
• Legal Obligation
• Legitimate Interest

4. How We Use Your Information

• Verify submitted documents
• Communicate with users and institutions
• Prevent fraud
• Improve platform performance
• Comply with legal obligations

5. How We Store and Protect Your Data

• SSL encryption in transit
• AES-256 encryption at rest
• Secure servers in Canada (Hostinger, AWS Toronto)
• EU backups (Hostinger Lithuania) for GDPR compliance

6. Third-Party Processors

Processor	Purpose	Location
AWS	Cloud hosting	Canada
Hostinger	Storage & Backups	Canada / Lithuania
Stripe	Payment processing (card data not stored on our servers)	Global
CookieYes (optional)	Cookie management	EU

7. Cookies & Tracking Technologies

We use cookies to enhance your experience, analyze traffic, and improve security.

• Essential cookies (session)
• Analytics cookies (e.g., Google Analytics)
• Preference cookies

A cookie banner is displayed on your first visit to allow consent customization.

8. Your Rights (EU & Canadian Users)

• Access your data
• Rectify incorrect data
• Request deletion ("right to be forgotten")
• Withdraw consent
• Request portability
• File a complaint

Contact: [email protected] or [email protected] (EU users)

9. Data Retention

• Documents: Deleted after 90 days (unless legally required)
• Account data: Retained up to 2 years

10. Children's Privacy

Our services are not intended for users under 16. We do not knowingly collect data from minors.

11. International Transfers

Data may be transferred internationally with GDPR safeguards such as Standard Contractual Clauses (SCCs).

12. Changes to This Policy

We may update this policy. Changes will be posted with a revised date. Continued use implies acceptance.

13. Contact Information

Email: [email protected]
DPO (EU): [email protected]
Website: www.verificationbook.com

💳 For payment terms and conditions, please refer to our Payment Policy.